1. Introduction

Surf Sports ("we", "us", "our") respects your privacy and is committed to protecting it. This Privacy Policy explains what personal data we collect when you use our online store, how we use it, and your rights under applicable law (including the GDPR).

2. Information We Collect

We may collect the following categories of personal data:

• Identity and contact details: name, email address, phone number, delivery address.
• Order information: products ordered, quantities, prices, order notes.
• Technical data: IP address, browser type, device identifiers, and usage data.
• Cookies and tracking data necessary for site functionality and analytics.

3. How We Use Your Information

We process your personal data to:

• Process and fulfil your orders, including order confirmations and invoices.
• Provide customer support and respond to inquiries.
• Improve our website, products, and user experience.
• Send service communications and, with consent, marketing communications.
• Comply with legal and tax obligations.

4. Legal Bases for Processing

We rely on the following legal bases under GDPR: performance of a contract (processing your order), legitimate interests (site security and improvement), consent (optional marketing/analytics cookies), and legal obligation (record keeping and tax).

5. Cookies and Tracking

We use essential cookies to enable core functionality, and with your consent, analytics/marketing cookies (e.g., Google Analytics). You can manage cookies in your browser and through our cookie banner (where applicable).

6. Data Sharing

We do not sell your personal data. We may share it with trusted service providers only as necessary to operate our online store, for example:

• Hosting providers, email delivery services, and payment processors.
• Delivery and logistics partners for shipping your order.
• Public authorities when required by law.

7. Data Retention

We retain order-related data for as long as required by tax and accounting laws in Germany. Other personal data is kept only as long as necessary for the purposes described above.

8. Your Rights

Subject to applicable law, you have the right to:

• Request access to your data.
• Correct or delete your personal data.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Complain to a data protection authority if you believe your rights are violated.

9. Data Controller & Contact

Surf Sports is the data controller for your personal data.

Email: surfsportsde@gmail.com

Address: Seidenstr. 23, 51063, Köln, Germany

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date above.